TERMS OF SERVICE
Last updated: March 2026 • Effective: March 2026 • Governing law: Portuguese law & EU regulations
You retain ownership of your photos. We provide a limited service to match, store, and deliver photos. You're responsible for obtaining consent from people in your photos. We're not liable for technical failures. By using TIME&SPACE, you accept these terms.
Contents
Acceptance of terms
By accessing or using TIME&SPACE (timeandspace.app), you agree to be bound by these Terms of Service. If you do not agree, do not use the platform.
These terms apply to all users: photographers, event organisers, guests, sponsors, and affiliates. If you are under 16 (EU) or 13 (US), a parent or guardian must agree to these terms on your behalf.
What TIME&SPACE is
TIME&SPACE is an event photo delivery platform. Here's what we do:
- Photographers upload event photos (JPG, PNG, HEIC, etc.)
- Event guests scan a QR code and take a selfie to find their photos using face recognition
- We match the selfie to photos and show guests only their photos
- Guests download their photos (optionally with watermarks)
- Event organisers manage events, set pricing tiers, configure branding, and view analytics
- We provide optional services: watermarking, sponsor management, photo editing, analytics
TIME&SPACE is a technology platform. We are not the photographer, organizer, or event operator. We facilitate delivery of photos. Responsibility for the quality, accuracy, and legality of the photos and events remains with the photographer and organizer.
Account registration
Who needs an account?
Photographers and event organisers must create accounts. Guests do not need accounts — they access photos via a public gallery link.
Account creation requirements
- You must provide accurate, current information (name, email, etc.)
- You must be at least 16 years old (EU) or 13 years old (US)
- One account per person. Multiple accounts are prohibited.
- You are responsible for maintaining the confidentiality of your password
- You are responsible for all activity under your account
Account security
- Use a strong password
- Never share your password or login credentials
- Log out after each session on shared devices
- Notify us immediately if you suspect unauthorized access
- We are not liable for unauthorized access if you fail to secure your account
Account suspension & termination
We may suspend or terminate your account if you violate these terms, engage in illegal activity, abuse the platform, or fail to pay for services. We will provide notice where reasonably possible.
Event organisers
Your responsibilities
- Inform guests about face recognition: You must tell guests that the platform uses face recognition to match photos. This must be communicated clearly at the event.
- Obtain consent: Guests must explicitly consent to face recognition before scanning. This consent is logged for GDPR compliance.
- Obtain photo consent: Guests must understand that photos will be taken and delivered through the platform.
- Verify photographer rights: Ensure all photographers have the right to upload photos to the platform (not violating third-party contracts).
- Accurate event details: Provide accurate event information (date, location, photographer credits).
- Comply with laws: Ensure your event and use of photos complies with all applicable laws (e.g., GDPR, local privacy laws).
Pricing & payment
Events are available in three tiers:
- STARTER: €99 • up to 500 guests, 1,000 photos, 30 days retention
- ADVANCED: €299 • up to 2,000 guests, 5,000 photos, 90 days retention, analytics
- PRO: €599 • unlimited guests & photos, 365 days retention, white-label branding
Your first event is free. All future tiers require payment before the event goes live. All prices include VAT where applicable.
Event ownership & access
You own the event. You can invite collaborators (photographers, team members) to manage the event. You can remove collaborators at any time. When your account is deleted, the event may be archived or deleted depending on retention settings.
Photographers & content owners
You own your photos
You retain all copyright and ownership of photos you upload. TIME&SPACE does not claim ownership of your content.
By uploading to TIME&SPACE, you grant us a limited, non-exclusive, royalty-free licence to:
- Store and process your photos
- Apply face recognition and generate embeddings
- Deliver photos to authorized guests
- Create thumbnails and compressed versions
- Display photos in the guest gallery
- Apply watermarks and branding
What you cannot do with TIME&SPACE
You agree NOT to:
- Upload photos you don't have the right to distribute
- Upload photos that violate model releases or third-party rights
- Upload illegal, offensive, or harmful content
- Use the platform for surveillance or non-event purposes
- Claim that TIME&SPACE owns or endorses your photos
Warranty & representations
You warrant that:
- You own or have the right to upload all photos
- Photos do not infringe third-party intellectual property
- Photos comply with all applicable laws
- You have obtained necessary model releases and consent
Removal of photos
You may delete photos at any time. Once deleted, they are removed from the guest gallery and deleted from storage within 48 hours. TIME&SPACE may also remove photos that violate these terms.
Guests & participants
No account required
You don't need to create an account to access event photos. Just scan the QR code and follow the prompts.
Face recognition consent
Before your face is processed:
- You must explicitly consent to face recognition
- You can refuse and still browse the event gallery by searching for photos
- You can withdraw consent anytime
- Your selfie and face data are deleted after 30 days
Photo access duration
Event organisers choose how long photos are available (30, 90, or 365 days). After this period, photos and your gallery access are deleted.
Personal use only
Downloaded photos are for your personal use only. You may not:
- Republish or redistribute photos publicly
- Use photos commercially without consent
- Sell or license photos
- Claim copyright of the photos
Email notifications (optional)
You may optionally provide your email to receive notifications about photo matches. You can unsubscribe anytime.
Referral program
How it works
Any registered user can earn a commission by referring other photographers and organisers to TIME&SPACE.
Commission rate: 10% of the net event fee (after payment processing fees)
Payout frequency: Monthly to verified PayPal/bank accounts
Minimum payout: €50 per month
Tracking: Referral links provided in your dashboard
Terms & restrictions
- No self-referrals: You cannot refer yourself or use referral links on accounts you control
- Refunds: No commission is paid on refunded events
- Fraud: Fraudulent referrals result in account termination and forfeiture of all earnings
- Rate changes: We may change the commission rate with 30 days notice
- Cancellation: We may cancel the referral program with 30 days notice
Verification & payment
To receive payouts, you must verify your identity and provide valid banking details. We reserve the right to verify referral claims and investigate suspicious activity.
Prohibited conduct
You agree not to:
Upload illegal, obscene, defamatory, or harmful content
Circumvent rate limits, security controls, or access restrictions
Scrape, crawl, or bulk download photos without permission
Use the platform for surveillance, tracking, or facial recognition outside event purposes
Reverse-engineer, decompile, or attempt to extract platform source code
Impersonate others or misrepresent your identity
Harass, abuse, or threaten other users
Distribute malware, viruses, or malicious code
Spam, phish, or launch attacks against the platform
Intellectual property
Your content ownership
You retain all copyright and intellectual property rights in photos and content you upload. TIME&SPACE claims no ownership.
Our platform
TIME&SPACE brand, logo, software, design, and technology are our intellectual property. You may not:
- Copy or reproduce the platform code
- Claim ownership of TIME&SPACE or use our brand without permission
- Reverse-engineer or decompile the software
- Create competing services based on our platform
Limited licence
We grant you a limited, non-exclusive, revocable licence to use TIME&SPACE for lawful event photo delivery. This licence does not permit resale, redistribution, or commercial use without written permission.
Payments & refunds
Pricing
- All prices are in EUR
- VAT is included where applicable
- Pricing may change, but we will notify you in advance
Refund policy
Before event starts: Full refund if cancelled and event has not yet started. Refunds processed within 7 days of cancellation.
After event starts: No refunds. Events are non-refundable once live.
Exceptional cases: Disputes about refunds are handled on a case-by-case basis. Contact support@timeandspace.earth.
Payment method
Payments are processed by Stripe. We do not store your card details. By paying, you authorize Stripe to charge your payment method.
Failed payments
If payment fails, your event will not go live. We will notify you of the failed payment. You have 7 days to retry payment or your event will be cancelled.
Warranty & liability
Service is "as-is"
TIME&SPACE is provided "as-is" without warranty of any kind. We do not guarantee:
- Uptime or availability (we aim for 99.5%, but do not guarantee it)
- Face recognition accuracy or speed
- Photo delivery or quality
- Data security or recovery after loss
- No service interruptions or bugs
Liability limits
We are not liable for:
- Data loss, corruption, or failure to upload
- Service downtime or unavailability
- Inaccurate face recognition (missed matches, false positives)
- Third-party service failures (Stripe, Supabase, Vercel)
- Indirect, incidental, or consequential damages (lost profits, lost revenue)
- Loss of reputation or business opportunity
Liability cap
Our total liability to you is limited to the amount you paid for the service in the 12 months prior to the claim. If you paid nothing, our liability is €0.
These limitations do not apply to death, personal injury, fraud, or consumer rights that cannot be waived by law.
Your responsibilities (indemnification)
You agree to defend, indemnify, and hold harmless TIME&SPACE, our founders, and our team from any claims, damages, costs, or losses arising from:
- Your violation of these terms
- Your upload of photos that violate third-party rights (copyright, privacy, likeness)
- Your failure to obtain model releases or consent
- Your use of TIME&SPACE for illegal purposes
- Claims by guests that their image rights were violated
- Disputes between you and your collaborators or customers
In other words: if your photos or conduct causes legal trouble, you cover the costs.
Account termination
We may terminate your account if you:
- Violate these terms
- Engage in illegal or harmful activity
- Abuse the platform or other users
- Fail to pay for services
- Use the platform for non-event purposes (e.g., surveillance)
- Repeatedly upload violating content
You can delete your account anytime
You can request account deletion through your dashboard settings. Upon deletion:
- Your account and photos are deleted within 48 hours
- Your events are archived (not accessible to guests)
- You may not recover deleted data
- No refunds are issued
Effect of termination
Termination ends your right to use TIME&SPACE. Sections on intellectual property, liability, and indemnification survive termination.
Disputes & governing law
Governing law
These terms are governed by Portuguese law and EU regulations (especially GDPR). All mandatory consumer protections under EU law apply to you.
Dispute resolution
Step 1: Good-faith negotiation. Contact hello@timeandspace.earth with your dispute. We will respond within 30 days.
Step 2: Mediation. If unresolved, we will attempt mediation in good faith.
Step 3: Litigation. Disputes will be resolved in the courts of Lisbon, Portugal. EU consumers may also use the EU Online Dispute Resolution platform.
Jurisdiction
You consent to the exclusive jurisdiction of Portuguese courts (Court of Lisbon) for any legal proceedings. If you are a consumer in the EU, you may also sue in your home country's courts.
Changes to these terms
We may update these terms. Material changes will be notified via email and on this page. Continued use after changes means you accept the new terms. If you do not agree, you must delete your account.
Contact us
Severability
If any part of these terms is found invalid or unenforceable, the rest remain in effect.